Our Privacy Policy

FolioTwist LLC (“foliotwist.com”) understands the need to protect the personal information of our visitors and users (“You” or “Users”). Foliotwist.com (“Site”) provides unique content-management systems and other online services (“Services”) for artists to create and publish their own content online. As such, it is necessary for us to collect some personally identifiable information from our Users. The following policies outline the steps we take to protect that privacy.

Acceptance of this Privacy Policy

By using this Site and / or signing up FOR OUR SERVICES, you are also accepting this privacy policy and our terms of service.

We reserve the right to edit this privacy policy at any time. Note the revision date at the bottom of this document. If it has changed from the last time you reviewed it, please review it again to ensure you are in compliance with the terms. Any continued use of our Site indicates that you agree with both our Privacy Policy and Terms of Use.

Collecting personally identifiable information

Throughout the initial registration process, we collect your email address, user name, and billing information. Our billing process is secured using a high-grade 256-bit encrypted SSL certificate provided by VeriSign, Inc. Additional information is collected through the use of our Services, such as filling out your profile, uploading artwork, creating blog posts, and communicating with other users on our forum. We use this information to provide our service and create personalized features.

Any user-generated content is posted at your own risk. While we make every effort to ensure that our service is secure, information posted is public. Foliotwist.com is not responsible for any improper use of this information. Improper or illegal use of the material provided by foliotwist.com represents a violation of the Terms of Service.

Information Collected

We collect only the referring domain name, but not the e-mail address of visitors to our Web page, the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our forum, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address).

The information we collect is used to improve the content of our website, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorized use of our Website.

Forms

We use various forms in the artist administration area, as well as on the artist website, to collect information. The information collected in administration forms is used in conjunction with a database to generate content for your FolioTwist website. On the artist website, we provide forms for your viewers to contact you and sign up for your newsletter.

Additionally, foliotwist.com uses forms to sign up new customers. We collect personal information such as name, address, and credit card numbers. A third party company accepts and process credit cards for these purchases.

Special Promotions

On occasion, we may offer special contests or promotions that require your offering personal information and website statistics in order to participate. Participation is entirely voluntary.

IP Address

IP addresses are unique sequences of numbers assigned to your computer by a web server. We log IP addresses on foliotwist.com in order to diagnose problems on our site.

In addition, all artist websites log IP address of their visitors in order to provide demographic information and visitor analytics.

Cookies

We use cookies to collect, store, and track information in order to improve the services we provide. If you are a foliotwist.com customer, we use cookies to save your preferences. These cookies do not enable third parties to access any of your personally identifiable information.

How we use the information we collect

First and foremost, your personally identifiable information is used to provide you with a unique and customized experience on our site. This information enables us to track how our service is used and to tailor it to better serve your needs.

Email communication

If you subscribe to any of our opt in email communications such as newsletters, new feature announcements, or member discounts, you will always have the option to unsubscribe by clicking a link from within the email. These communications may contain analytics code so that we can track which links were clicked on to provide a better, more customized experience in the future.

Additionally, we may email you from time to time about your account, billing, or other administrative concerns even if you opt out of all email communication.

Our information sharing policy

We will not share your information with any third parties, with the exception of entities that are integral for us to provide our service, such as credit card processing for billing. Should there ever be any third party discounts or offers in the future, your information will not be shared unless you explicitly opt in.

We may disclose your personal information if required to do so by law or in the following cases: to comply with the law or legal processes served on us, to protect and defend our rights and property, or to act to protect someone’s safety.

Demographic information may be shared with third parties from time to time, but never in a way that personally identifies you. The information shared will be aggregate only.

The use of certain services on foliotwist.com and your member website necessitates the posting of publicly available information. The sharing of this information is done at your own risk.

Managing your personally identifiable information

If you need to update your information at any time, you may do so by logging into your administration site and clicking the My Account tab. Alternatively, you may send email communication visiting us at http://www.foliotwist.com/contact/ should you wish further customization or to stop receiving communication from us.

COPPA

While our site is not directed to children under the age of 13, we are committed to protecting the privacy rights of children and parents. The use of our service is geared towards professionals requiring the use of a credit card, and we assume this is done by adults or minors supervised by an adult.

We may ask for age verification on any part of our site, and if a user indicates that they are under 13 years of age, all information pertaining to them will be automatically deleted. Furthermore, if a parent believes that their child has provided us with personally identifiable information, they may contact us at info@foliotwist.com. Upon learning that a user is under 13 years of age, we will promptly delete all personally identifiable information pertaining to the child.

Security

We exercise various means to secure information transmitted to us. For transferring credit card information, we use industry standard Secure Socket Layer (SSL) encryption. We take reasonable measures to secure your information, but we can neither ensure nor warrant the security of this information and accept no liability for unintentional disclosure.

Links to third parties

Our site contains hyperlinks to other third party sites that we have no control over. We in no way endorse, operate, or dictate the content, products, or services offered on these third party websites. Our privacy policy and terms of use cover only our site. These third party websites may maintain privacy policies that differ from ours, and while we make every effort to keep your information secure, we have no control over other sites.

Contacting us

Foliotwist.com is owned and operated by FolioTwist LLC. To contact us via email or postal mail, use the following information.

Via Email:
info@foliotwist.com

Via Web:
http://www.foliotwist.com/contact

Via Postal Mail:
FolioTwist LLC
2849 S. Palmatier Way
Boise, ID 83716

Last Revision Date: November 18th, 2015